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When the neighbors (read: services users and donors) get up and arm about the ways nonprofits are acting, you can bet that rating/monitoring/calls for nonprofits effectiveness will increase.
Read this story about nonprofits in East Palo Alto, CA to see one example of this. And here (NorCalUrban: Article, "Local East Palo Alto Non Profits Taken to Task") is a local resident's blog post about the story.
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