(photo: http://unbounce.com/conversion-rate-optimization/11-user-feedback-post/)
Feedback. If we can create real relationships between "donors" "doers" and "beneficiaries" we can reinvent philanthropy. Direct, credible, honest feedback - on what's working, what's needed, what's problematic.
A great group of innovators has started working on this through a self-initiated effort called Feedback Labs. Check it out. I'll be writing more - much more - on this.
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