Sunday, January 06, 2008

Rising up for a longer view

Denise Caruso's* Re:Framing column in today's New York Times is worth a read - here's the link. She points to a number of recent studies and actions by certain philanthropic foundations and their support organizations that emphasize the importance of long-term, general operating support. The article, and many of those interviewed and cited in the piece, speak to the "costs" of program specific funding. In particular, this passage from Tom Tierney of Bridgespan is worth considering:

“Everyone is managing against the perception that nonprofits are supposed to be low-cost and low-overhead,”.... The only way for nonprofits to increase their working capital is to take on more projects, which in turn keeps increasing the amount of capital they need — a “vicious cycle that perpetually starves them of capacity”.

The article goes on to cite the work of Grantmakers for Effective Organizations, Social Venture Partners International, The Center for Effective Philanthropy, the Edna McConnell Clark Foundation, The Hewlett Foundation, Compasspoint and the Meyer Foundation.* All of this work, and the focus on general operating support, is worthy of note. My only real question is whether or not it adds up to a trend or has enough heft to act as a countervailing force against what Caruso calls the
"... stance that the return on charitable dollars should be tangible and measurable, and should drive capital flow in much the same way that earnings figures do in commerce."
In fairness, Caruso only points to the research and foundations she cites as "... a small and increasingly vocal group of foundation leaders [ ] challenging the benefits of this approach." In other words, she doesn't burden their work with being a trend or countervailing force - I threw that in. Why? Because the question that intrigues me includes that which Caruso is asking and goes up a few thousand feet higher in altitude - what is happening overall in philanthropic capital markets?

Fly up to 35,000 feet with me and the view gets really interesting - there is a lot of experimentation and variation underway in philanthropy right now. As we fly over the "landscape" of funding for public good, we see an increasingly varied and dynamic topography:

From this altitude we can see Caruso's group focused on general operating support, as well as those focused on project-specific metrics. We also spot the various efforts at accountability and transparency, a few on knowledge sharing, and several that are trying out new ways of using technology. And over there - out that window - can you spot the efforts to directly connect small donors with international projects? They're there, just next to the corporate social responsibility movement - over by cause marketers. Just beyond them - out another window, if you will - is the increasingly organized microfinance community. From another window we see the growing range of donor advised funds. Look over there, we can see on the horizon the socially responsible investing movement and as we continue along social entrepreneurs, double/triple bottom line investment companies, and social venture capital firms are coming into view. Wait - over there - way on the horizon - is that the carbon trade movement coming into view?

As we fly along we notice all along the way the interspersed tens of thousands of small foundations, organized around a family legacy or values, working hard to advance the causes they care about and not bothering with all the tumult around them. We also spot banks and trust companies, attorneys and accountants, consulting firms, wealth managers and multi-family offices - all providing philanthropic advising and management services. And, look! Over there! Media companies and magazines that help frame the discussions about philanthropy. Out every window we see the hundreds of millions of individuals who make a daily, weekly or at least annual practice of giving some amount of their time or money to make life a little better for someone else.

And on and on. You get my point (I hope). Philanthropy is not a static thing - it is (perhaps) more dynamic, robust, and diverse than it has ever been. It is global and institutional, local and individual. It is influenced by commercial interests and ageless, religious tenets. It is personal, passionate, and, sometimes, rational. There are organized influences and individualistic drivers. There are common metrics and areas of profound disagreement; active leaders in the field as well as actors who have no interest in being part of a larger field - they are focused like lasers on their own work. Foundations are bound together by legal and regulatory guidelines, but not really much more than that. Some work together, some are actively trying to influence others and share information, and some are not. Foundations are themselves a varied topographical feature on a complicated landscape of philanthropy. Philanthropy is also only one feature on a broader landscape of funding for public good. I think we need to zoom in and look close at these features - it is in this spirit that I highly recommend Caruso's article.

And then we can fly back out for a panoramic view and see this whole, beautifully complicated landscape. When I do so I am reminded of how necessary - and yet small - each piece of the whole really is. I hope as we build expertise in each of the topographical components (foundations, double bottom line investment firms, metrics, etc) we also can find conceptual ecologists or system thinkers, chaos theorists or "bio"-diversity experts who can help us consider the interactions and dynamism, as both characteristics of and influences on the whole. Thinking about the systems helps us to see how each of the pieces, and the interactions between them, really matter. This can help us move the discussion away from "old and new," "them and us," "good and bad." When your analysis focuses on the interactions then the mainstay practices matter as much as the experiments. The failures matter as much as the successes. The edges and the center both matter. And the view is really fascinating.

Of course, just as you think we might be ready to land this flight, we remember where all this private investment for public good fits into yet a larger landscape. The story of which - paradoxes, dangers, warning signs and possibilities - is told quite nicely also in today's Times, in this look at the differences between private and public investments in the city of New Haven, CT.




*FULLEST POSSIBLE (511) DISCLOSURE: I have worked with, in some fashion, almost every individual and organization mentioned in Caruso's article. I have championed Caruso's book as as a "must read" and a critical resource for philanthropy. I have read all of the studies she mentions in her piece and may have even contributed to some of them in some small way, shape, or form. Oh, let me not forget that I've spent time in New Haven and met with some of the folks mentioned in that story also. If I have somehow omitted or mischaracterized an affiliation or attribution, I have done so only in error, not as an attempt to mislead.







Friday, January 04, 2008

Buzzword Survey

A colleague pointed me to the site of the Forum of Regional Associations of Grantmakers. The site hosts a survey widget, asking readers to choose the buzzword that "best captures philanthropy trends in 2007." The buzzwords offered as choices come directly from the list posted on this blog on December 31. That full list was as follows:

10. Philanthropy 2.0
9. B Corporation
8. Endorsement Philanthropy
7. Social Stock Exchanges
6. Embedded Giving
5. Aligned investing
4. Open Philanthropy
3. Microfranchising
2. Microphilanthropy
1. Hyperlocal

As public radio stations often note, "The opinions expressed are not necessarily the opinion of the station or its sponsors." I was not contacted by the Giving Forum, did not suggest or sanction the use of these buzzwords in this way, had no hand in developing the survey widget, and only found it when it was brought to my attention by a colleague. In addition, please note this post that comments on the role and value (if any) of buzzwords and the ideas they attempt to represent.

Thursday, January 03, 2008

Lessons being learned - in near-real time

I'm not trying to be coy, here. I have a real question.

What would you do?

Suppose you agreed with an idea and supported folks who came up with it to try to put their vision into action. You joined a nonprofit board to try to make the idea real. The idea and the organization got some traction, even though the operations and execution of the organization weren't very good. Then some really stupid things were done by those running the organization.[1], [2], [3], [4]. Mea culpas were offered, apologies made. However, the truth is the organization exists in public trust and relies on public faith, good will, and credibility and these have been damaged - fatally in the eyes of some, less so in the eyes of others.

What do you do? Fire the offenders, finish unfinished business, and pull the plug on the entity, hoping that the ideas will take form elsewhere and be better, even successfully, managed? I might call this the "one strike and your out, put faith in the creative destruction of social entreprenuerism, and move on" approach.

Or

Take steps to fix the organization, remediate the mistakes (and those who made them), invest in the slow, painstaking work of rebuilding public trust, credibility, and faith, and see if the idea can not only stick, but can overcome these early, enormous pratfalls? This might be called the "we all make mistakes, an organization is more than a single person, finish what you started and eat humble pie all the way home" approach.

Or

...no doubt there are other approaches. Everyone thoughtful that I have spoken to about this has seen the many sides of the many issues, so there must be other approaches to dealing with this. A friend pointed me to the Whole Foods version of this - which shows that the SEC and FTC have their own views about how to deal (or not) with this.

Suggestions are welcome (Please use comment form. Please do not comment anonymously - at least use a creative pseudonym. Please refrain from name calling, accusations, or language that you would not use with your grandmother or your small child. Management reserves the right to refuse service to patrons who don't move the discussion forward in a productive way.)

I know I am opening myself up to more attacks and vitriol by bringing this up. But, as I've experienced directly in the last few days, there are many people out there who care deeply about key principles of integrity, public trust, fair and respectful discourse, and learning collectively how to navigate the bounds and lines of known publics and anonymous communities, online and offline public trust, and creating transparent and accountable behaviors that also respect people's privacy. I hope to learn something from asking this question - it has real, practical, and immediate application for me. It probably does for you too, if you read this blog.

Full disclosure: I am a board member of GiveWell and The Clear Fund. My other professional affiliations are online here and here.

[1] http://mssv.net/wiki/index.php/Givewell
[2] http://philanthropy.com/giveandtake/article/424/givewells-self-promotion
[3] http://blog.givewell.net/?p=211
[4] comments at http://philanthropy.blogspot.com/2007/12/2007-buzzword-10-philanthropy-20.html

Wednesday, January 02, 2008

Efforts to rate charities expand in Israel

I received an email newsletter today from DAI - Donor Associates in Israel, a consulting firm that helps donors make gifts in Israel. You can check out their website at http://www.donor.co.il/index.php. This is the first of their newsletters I've received, and I'm not sure how I got on the mailing list.

The newsletter cites the development of a new initiative. The following is a quote from the newsletter:

"Midot is a new joint initiative of the Meitav Group, a private investment house, and the JDC-Israel that aims to carry out multi-dimensional, professional evaluations of Israeli nonprofit organizations, and to share its ratings and profile with the general public on the Internet, free of charge.

Midot is being established to meet the needs of donors, nonprofit organizations, and the general public, all of whom will benefit from an increase in the quality and quantity of information available on Israel's nonprofit organizations.

Midot's research and development team is busy learning about existing nonprofit evaluation tools currently being used in the US and UK, and plans to distill the best elements of each to develop their own evaluation instruments. Several conclusions to date:

  • Findings will be presented primarily in a quantitative format, with occasional explanation. This enables the same tools to be used for all organizations.
  • Social analysts (like stock analysts in the finance world) will be charged with carrying out the actual grunt work. Midot's evaluation will rely heavily on the analyst's professional assessment.
  • Evaluations will be multi-dimensional, rather than based purely on raw financial data, such as the ratio of program to administrative expenses. An organization's effectiveness cannot be measured by numbers alone.
  • The organizations being evaluated will be heavily involved in the process.

During the course of 2008, Midot plans to carry out several pilot tests, and intends to begin full operations in 2009. Given the depth and intensity of the process, Midot will not be able to cover all of Israel's nonprofit organizations, but nonetheless plans to rate hundreds and perhaps thousands of nonprofits over the next 5-10 years.

How it will work: two social analysts will carry out an in-depth evaluation of a nonprofit organization over a period of 4-6 weeks, during which time they will meet with various stakeholders, observe the programs in the field, and review internal documents. This team will submit its findings for review by Midot's other social analysts. A committee will then rate the organization and share the rating and report with the organization for comments before posting the rating and an executive summary of the findings on the Midot web-site. Interestingly, organizations that don't fare well in the report may be spared the online listing.

The organizations that were rated must update Midot on major changes, and may be placed on a watch-list in certain circumstances. They are also subject to an annual review, which Midot expects to be 20% of the time and effort of the initial evaluation.

Worthy of note: Midot does not consult or advise donors or organizations. Its focus is on rating and evaluating organizations according to multi-dimensional criteria. The end-product is a rating of the specific organization, rather than a comparative ranking to other organizations. The social analysts will be barred from evaluating organizations in which they have a conflict of interest.

Midot is in the process of establishing itself as a Public Benefit Company, and will eventually be able to provide tax deductions to donors who sponsor the evaluation of particular organizations or fields of nonprofit activity."

This note in the newsletter follows an announcement that Guidestar is coming to Israel. It seems there is a burgeoning, public interest in and efforts to reveal more information on the nonprofits in that country. The newsletter cites several recent stories in U.S. papers about similar trends, including several stories that ran in the Wall Street Journal in December.* Israel provides an interesting place to watch for these developments, as it is a small country with robust organized diaspora philanthropy.



*The articles cited in the newsletter, and the newsletter itself, note several organizations with which I am affiliated. I am on the Board of Directors of GiveWell and on the advisory board of the Nonprofit Reporter. A list of my professional and voluntary associations is available here.